Rescheduling a Treatment

Reference guide for (prospective) patients at IdealofMeD

Fatih Özsoy IdealofMeD
Fatih Özsoy, Hair Transplant Aftercare Specialist
Last edited, 8 April 2024

Thank you for taking the time to explore the IdealofMeD hair transplant rescheduling guide. This page is designed to offer you a comprehensive overview of the assistance and advice we provide prior to your hair transplant procedure.

Please keep in mind that the information in this guide is general in nature and may not fully align with your unique situation. For personalized instructions, always refer to the tailored guidance provided by me or my team.

Table of Contents

Rescheduling Procedures and Guidelines

At IdealofMeD, we understand that unforeseen circumstances may require rescheduling hair transplant or dental appointments. We prioritize your well-being and aim to provide comprehensive support during these times. Our dedicated team ensures flexibility and efficiency in accommodating changes, aiming to make the process seamless and stress-free for you.

Your comfort and satisfaction are paramount, and we’re committed to working closely with you to find solutions that suit your needs. Below, we’ll go through the conditions for rescheduling to ensure clarity and ease in the process.

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IdealofMeD Cancellation Policy

  • Treatments can be canceled free of charge and rescheduled within a period of 2 years from the date of booking.
  • You have the option to lock in the price for the treatment and then book at a later date that suits your schedule, taking into account flight times, availability, etc.
  • Payment for the treatment is made when you arrive at IdealofMeD, provided you are not using an installment plan such as Klarna or PayPal. In that case, the balance must be paid according to the agreed installment plan.
  • Rescheduling of the treatment itself is always free of charge, regardless of the payment plan used.

 

Immediate Questions or Concerns

Should you have any urgent questions, don’t hesitate to contact us through WhatsApp. Alternatively, you can reach out via email to me at fatih.ozsoy@idealofmed.com.  While our standard office hours are Monday to Friday, we’re often available outside these times. For time-sensitive queries, our support team operates round-the-clock, typically connecting you with a knowledgeable representative within 5 minutes. They’re equipped to escalate matters to our on-call medical support team if necessary. Your inquiries are our priority, and we’re here to provide assistance whenever you need it.

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Fatih Özsoy
During your hair transplant or dental journey me and my team will be your main points of contact. Whatever the question or concern, if you share them with us we’ll help you get the right answer.

The information on this page was last updated on April 8, 2024

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